We recommend using these types of cards on all your transactions.
- American Express
Please note that all credit card payments are processed using 3D Secure (3DS), a payment authentication system to protect you against unauthorized use when you shop with us. One-Time Password (OTP) is sent to your mobile number for authentication. Please contact your issuing bank regarding your card's enrollment for OTP.
Product sizing varies between cuts and styles per item. Size information can be found on each product page. Unless otherwise specified, sizing is in inches and is taken with the item lying flat.
Primarily, we ship out from fulfillment centers in the United States, Eastern Asia, and Western Europe. If the item you've purchased is out of inventory in your nearest location, we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless of how far they go.
Currently, we can only offer one standard shipping option. Please see our shipping section page for more detailed information on shipping times by zone.
We're glad to hear your first package has arrived and hope you liked it.
Since you’ve ordered multiple items, our handling team on the manufacturing site sometimes puts it in separate packages to maintain its quality. This is the reason why these are being shipped out to you in separate packages on different timelines.
Your other items are surely in transit to your location!
We allow cancellation and order changes within 24 hours of placing your order.
If you request order cancellation within 24 hours, we will refund the entire amount of the order (minus a $5 cancellation charge). Order changes are free of cost.
If more than 24 hours have elapsed since you’ve placed your order, we cannot cancel or change your order. That’s because we process and ship out most orders within 24 hours of you placing the order (REFUNDS Will Be Given Out By 72 Hours).
We're confident our premium curated product selection will meet or exceed your expectations.
Any exchange requests will be reviewed and accepted within 30 days from the delivery of the package to your address, to guarantee customer expectations and ensure satisfaction of your purchases.
Once the request has been reviewed and approved, we will process the exchange of the item.
Any requests raised beyond the 30 days will not be accepted.
To proceed, please contact our support team at firstname.lastname@example.org and we will respond within 24 hours to assist with the process.
For sudden instances or cases, we will make it up to you by sending a replacement or refund. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item, please contact us within the first 48 hours of receiving it.